Having spent time in several global software companies and with a long list of blue-chip clients I’ve seen lots of quality processes and methodologies. As a software engineer, project manager, engineering director and product manager I’ve participated in and lead continuous process improvement efforts from every side. Along the way I’ve created several new teams and launched more than one Business Process Management (BPM) tool as well as contributing to several industry specification and working groups. So, by now I think I can claim to ‘Know Process’.

Always happy to connect with those working in BPM or needing advice, you can find me at:

• tim (at) knowprocess.com
• @tstephen10
• http://www.linkedin.com/in/stephensontim